📌 Feature availability is subject to your vendor's portal offerings.

Invoice inquiries can be made and communicated with your vendor. Inquiries can be a dispute or merely a question about your invoice. To make an inquiry, navigate to Invoices and hover over the relevant invoice. Click the three dots button on the right when they appear and select Inquire about this item.

You will be prompted to select your inquiry type (Dispute or Question) and provide your contact email along with a message regarding the inquiry. Click Save to submit your inquiry.

Your vendor will receive your question and any replies will come to the email you provided. You can view your inquiry at any time so long as your portal link is still valid (or if you created an account). To view your inquiry, click the three dots button next to the invoice line, and select View Inquiry.

You will see any responses from your vendor and be able to mark the inquiry as resolved.