Enhancements
Customer Balance Added to Statement Templates
Improve customer clarity with a new balance summary at the top of statements. This summary aggregates outstanding invoices, credit memos, and unapplied payments. To enable this feature, adjust your Statement Settings. Note: Journal entries are included in the balance calculation but do not yet appear as line items on the statement.
Prepayment Support
For companies that accept prepayments before invoices are created, our payment matching algorithm now better recognizes customer names in payment memos. When an inbound payment memo strongly matches a customer name but no open invoice exists, the system associates the payment with the customer and it appears on the Applied Invoices tab in the Customer Payments Workspace for visibility. This prevents incorrect auto-applications enabling faster, more accurate reconciliation.
Total Email Count in Inbox
We’ve continued to evolve how message counts are displayed within the Tesorio Inbox. It now shows both the total number of email messages and unread count, giving you better visibility into your overall email volume alongside unread messages.
Invoice Contact Filter
Added a new filter option for invoice-level contacts in the Invoice workspace, complementing the existing customer contact filter. This allows for more precise filtering based on invoice-specific contact assignments.
Posted Payments Search update
Users can now search for Invoice # s in the Posted Payments workspace using the search bar at the top.
Bugs
Dashboard
Collection Tracker Data: Resolved issues that caused collected amounts in the Collection Tracker widget to display incorrectly for past periods and not match AR Forecast. The system now ensures both tools use consistent calculations and remain aligned after data synchronization.
Inbox
Email Invoice Linking Accuracy: Fixed incorrect email-to-invoice matching that occurred when purchase order numbers contained only digits. The system now ignores digit-only PO numbers during matching, reducing the false-positive match rate from approximately 20% to near zero.
Email Thread Filter Functionality: Restored functionality to several email thread filters that were not properly filtering results in the Inbox workspace.
EML format email attachments: Fixed an issue where EML message attachments could not be previewed or sent correctly through Tesorio, requiring users to download and forward them manually outside the platform.
Cash Application
Duplicate Bank Transaction Prevention: Resolved an issue where identical bank transactions from BAI2 files were creating only a single record instead of multiple distinct payments. The system now correctly handles multiple identical transactions by maintaining an import cache that prevents duplicate overwrites during file processing.
Cash Application GL Mapping Correction: Fixed incorrect general ledger account mapping for check payments. Payments now correctly map to the appropriate GL account as specified in the flat file field definition.
Bulk Post Failure Resolution: Corrected an error that prevented bulk posting of drafted payments that were created using the "Apply Invoices" button from existing posted payments.
Autopay Zero-Dollar Invoice Prevention: Implemented logic to prevent autopay from attempting to process $0.00 invoices, which were causing failed collection attempts. The system now skips payment processing when the balance due equals zero.
Payment Portal
Payment Portal Login Resolution: Fixed an authentication issue that was preventing certain users from successfully logging into the Payment Portal.
Workflow Automation
Workflow Triggers: Fixed an issue where workflows could occasionally fail to trigger due to a timing conflict between database updates and background task processing.
Settings & Configuration
NetSuite Onboarding Configuration: Fixed an issue during NetSuite onboarding that could prevent new credentials from being fully configured.
NetSuite Credit Memo Field Support: Added support for pulling the MEMO native field from NetSuite credit memo objects, providing additional data capture for credit memo descriptions.
Account Creation: Implemented automated SFTP credential creation for companies during onboarding, streamlining the setup process for flat file imports and scheduled workspace exports.


