Enhancements
Customer Portal (Tesorio Pay Only)
Available exclusively for Tesorio Pay users. Contact your CSM for more details.
SEPA Direct Debit Support: Added full support for SEPA Direct Debit payments in the Customer Portal, enabling European customers to pay via bank transfer. This includes SEPA payment method display, country-based payment type filtering, IBAN capture and display, and settings toggles in subsidiary payment configurations.
Pre-payments: Your customers can now make payments to their account balance without needing to select specific invoices. This is ideal for deposits, retainers, or simply adding credit to the account to be applied to future billings. To enable, navigate to Administration > Subsidiaries > Portal Settings > Payment Settings and toggle on the feature.
Multi-Currency Payout Reports: Enhanced Payout reports to correctly display, group, and summarize payouts in their respective currencies, providing accurate visibility into settlements regardless of transaction currency.
Enhanced Payment Processing Data: Optimized payment payload for interchange rate optimization, enabling lower processing fees on eligible card transactions.
Multi-Currency Onboarding: Added multi-currency support to Tesorio Pay onboarding, allowing currency selection and configuration beyond USD-only operations.
Streamlined Bank Transfer: Improved bank transfer payment experience by leveraging instant account validation, allowing customers to enter bank details and complete payments in a single flow without pre-registration.
Payment Method Display: Enhanced checkout to display only payment methods available for the invoice's specific currency and country.
ACH Processing: Added SEC code collection for ACH Direct Debit payments, allowing proper determination of CCD (business) vs WEB/PPD (personal) account codes.
Cash Application
Stripe Charge ID Integration: Added Stripe charge ID synchronization to NetSuite during cash application, enabling integration with third-party applications that require charge-level transaction data.
Multi-Currency Invoice Posting: Enabled posting of invoices in different currencies than the subsidiary currency.
Lockbox File Archiving: Added ability to archive entire lockbox files directly from the Lockbox Review interface.
Bank Fee Transaction Reference: Enhanced bank fee exports to include the original bank transaction number, enabling better tracking and reconciliation of fee-related transactions.
Integrations
Zuora Payment Memo Sync: Enabled payment memo data to sync into the comment field in Zuora during cash application, ensuring complete payment information is captured in the ERP.
Invoice Group Support: Added support for NetSuite invoice groups, enabling proper handling and display of grouped invoices in Tesorio.
Zuora GL Account Sync: Added synchronization of GL account information from drafted payments to Zuora custom fields
NetSuite Subsidiary Mapping: Enabled custom field mapping for NetSuite allowing companies to use custom subsidiary fields when standard NetSuite subsidiary assignments are insufficient.
Emailing
Fallback Statement Template: Allows users to choose which statement template will be used when an email has more than 10 invoices and no attached statement. Navigate to Administration > Company > Company Email Settings to configure.
Workspaces
Exclude Assignees Filter: Added an "exclude assignees" filter option in workspaces, allowing users to filter out specific team members from workspace views.
Dashboard & Reporting
Enhanced Customer Scoring: Improved customer scoring to incorporate current open balances and aging data, not just historical payment behavior. This ensures customers with significantly past-due balances are properly flagged as higher risk, providing more accurate risk assessment for collections teams.
Drafted Payments in Data Overview Widget: Added "AR Unposted Payments" as a data source type in the Data Overview dashboard widget, displaying unposted count, unmatched count, and total amounts for each.
Bugs
Workspaces
Contact Tag Management: Fixed an issue preventing users from adding tags to contacts created via flat file imports.
Dashboard & Reporting
Open Invoice Balance Calculation: Corrected open invoice balance calculations to properly account for currency re-measurement. Previously, the system performed currency conversion once upon import. Now, balances account for re-measurement when enabled and balances reflect those calculations.
Inbox/Emailing
Inbox Refresh Stability: Resolved an inbox refresh issue causing continuous page refreshing.
Archived Email Filter: Fixed an issue where archived emails were not loading when filters were applied.
Field Selection: Restored the ability to select the "From" field in the Inbox interface.
Task Linking: Fixed task creation from Inbox to properly link tasks to associated customers and invoices.
Cash Application
Parent Customer Assignment: Corrected automatic matching with multiple child customers to properly assign payments to the parent account.
Child Customer Split Payments: Fixed issue where child customer payment applications were automatically creating split payments.
Customer Portal
Card Payment Visibility: Restored card payment detail visibility for customer accounts
Workspaces
Default Filter Configuration: Updated default workspace filters to open invoices for new users.
Custom Field Persistence: Fixed Tesorio custom field values reverting to previous values after save.
Integrations
Multi-Source Integration Merging: Fixed data merging issues when combining account IDs from three integration sources (NetSuite + Zuora + Salesforce).
NetSuite Data Accuracy: Corrected data discrepancies between NetSuite and Tesorio due to a recalculation error.