📌 Feature availability is subject to your vendor's portal offerings.
You can now make payments to your account balance without needing to select specific invoices. This "Pre-Payment" feature is ideal for deposits, retainers, or simply adding credit to your account to be applied to future billings.
How to Make a Pre-Payment
If your provider has enabled this feature, you will see a new payment option in your Customer Portal.
Access the Portal: Use your one-time portal link or log in if you have an account
Locate the Pre-Payment Section: Below your list of open invoices, look for the section labeled OR, MAKE A PAYMENT TO THE ACCOUNT.
Enter Amount: Type in the total amount you wish to pay.
Review and Pay: Click the Pay button and enter your payment information.
Select “Pay $x.xx.” You will receive a confirmation that your payment was successful.
Payment information can be found on the Payments tab.
