AP Portal Monitoring allows your team to stay on top of status updates from portals, without logging in.
Supported Portals
Full
Ariba
Coupa
Partial (Payment Confirmations only)
Airbase
Bill.com
MineralTree
Ramp
Taulia
Tradeshift
Zip
More coming soon! If there's a specific portal you'd like to see support for, please let your CSM know.
Enabling in your Account
In Administration > Company, locate the AP Portal Settings tile. Enable actions for
Monitoring Emails
Create Notes
Add Promise to Pay
Create tasks for disputes
If you do not see this section, contact your CSM to enable the feature in your account.
Overview
When enabled, Tesorio monitors all emails sent from Coupa and Ariba to the email accounts connected to your Tesorio instance.
Team Accounts: emails are monitored automatically
Individual Accounts: emails from do_not_reply@<yourcustomer>.coupahost.com and *@ariba.com are monitored automatically.
AP Portal Provider
When an email is received, the AP Portal Provider is automatically set for the customer. Click the icon to the right of the portal name to visit the portal.
You can also set this status manually in the customer drawer or in the workspace.
The AP Provider can also be set in bulk.
AP Portal Statuses
There are 5 potential invoice statuses
Ready to Submit: a matching PO has been received from the portal
Pending Approval: invoice has been submitted to Coupa, but not yet approved
Approved: invoice has been approved for payment
Disputed: invoice has been disputed
Paid: invoice has been marked as paid
Add columns and filter by Portal Provider and Statuses in the Invoices workspace.
Hover over the Email Icon to the right of the AP Portal Status to see the source email.
Notes
Each time an invoice's status is updated, a note is created to reflect the update. When an email contains a note or comment from your customer, the details will automatically be added to the Notes field in Tesorio.
Tasks
If the invoice portal status is Disputed, Tesorio automatically creates a Task for the invoice assignee. If there is no assignee, the task is created but not assigned.
Promise to Pay Dates
When the invoice portal status is Approved, Tesorio automatically sets the promise to pay date for the invoice. The date is set based on the terms assigned to the invoice, calculated from the day of approval. So, if the invoice is Net 30 and approved on June 1, the promise to pay date is set as June 30.
